// The engineer behind the agency

    About OpsServing

    OpsServing is Kostiantyn Dementiev: a senior AWS platform engineer based in Kyiv, with an EU entity in Slovakia and clients across the EU and the US. You talk to the person who does the work.

    // Background

    Who you are working with

    Backend engineer first (Java and Scala), platform engineer now. Seven years in production infrastructure. That order matters: a latency problem gets followed from the load balancer into the application code, because I have written that kind of code.

    Most of the work has been AWS. Six or more production migrations led. One engagement cut the AWS bill by 46%, another by 45%. Production incidents down by more than 50% across 26 services. Twelve Jenkins pipelines moved to CircleCI. A Redis to ElastiCache migration with zero downtime.

    Clients are under NDA, so none of them are named here. The numbers above come from a data governance SaaS and a martech SaaS, and the reports behind them can be walked through on a call.

    How an engagement runs

    Discovery
    A call about what is actually breaking: the bill, the releases, the on-call pages.
    Scope
    Fixed scope and fixed price in writing before any work starts.
    Implementation
    Changes land as Terraform and pipeline code, reviewed before they touch production.
    Handover
    Runbooks and code you own. Nothing is locked behind a vendor portal.
    Follow-up
    Optional monthly retainer if you want the same engineer on call for the next thing.
    9
    Active certifications
    6+
    Production AWS migrations led
    46%
    Largest AWS bill cut
    26
    Services with incidents down 50%+

    // Principles

    How the work is done

    One engineer, start to finish

    No account managers, no juniors learning on your account. The person on the intro call is the person in your AWS console.

    Everything as code

    Terraform for infrastructure, pipelines in version control. Every change is reviewable, revertible, and yours to keep.

    Judged on the bill and the pager

    Work is measured by what the invoice and the incident count do, not by hours logged. An audit typically surfaces 20 to 40% of the bill.

    // What you get

    Depth in a narrow stack

    Technical depth

    • AWS as the primary platform: EC2, EKS, RDS, S3, networking, IAM.
    • Kubernetes and Terraform in production, certified in all three Kubernetes exams.
    • CI/CD on CircleCI, GitHub Actions, and Jenkins, including 12 Jenkins pipelines migrated to CircleCI.
    • AWS hardening for SOC 2 readiness: IAM least privilege, Secrets Manager with rotation, WAF, MFA alerting.
    • Data platforms at 100+ TB a year and APIs at thousands of requests a minute.

    How the work runs

    • Fixed scope and fixed price agreed before anything starts.
    • Written updates you can forward to your board without translating them.
    • Knowledge transfer as runbooks and Terraform, not a black box.
    • A response time written into the contract instead of a support queue.

    // Credentials

    Licenses and certifications

    Nine active certifications, all held by the engineer you work with.

    AWS Certified Solutions Architect, Associate

    Amazon Web Services

    Architecture, AWS

    AWS Certified Developer, Associate

    Amazon Web Services

    Application delivery, AWS

    AWS Certified SysOps Administrator, Associate

    Amazon Web Services

    Operations, AWS

    AWS Certified Security, Specialty

    Amazon Web Services

    IAM, encryption, incident response

    HashiCorp Certified: Terraform Associate (003)

    HashiCorp

    Infrastructure as code, Terraform

    CKA: Certified Kubernetes Administrator

    The Linux Foundation

    Cluster operations, Kubernetes

    CKAD: Certified Kubernetes Application Developer

    The Linux Foundation

    Workloads, Kubernetes

    CKS: Certified Kubernetes Security Specialist

    The Linux Foundation

    Cluster hardening, Kubernetes

    SnowPro Core Certification

    Snowflake

    Data warehousing, Snowflake

    // Why OpsServing

    What you can hold me to

    Findings in 2 business days

    About 10 hours of methodical review, a written report, and a walkthrough call. Free, with no obligation to continue.

    Nine active certifications

    Four AWS certifications, three Kubernetes certifications, Terraform Associate, and SnowPro Core. All listed above.

    Measurable results

    One AWS bill cut by 46%, another by 45%. Production incidents down by more than 50% across 26 services.

    A response time you can plan around

    • Starter: next business day
    • Growth: same business day
    • Scale: same day, priority

    // Next step

    Start with the audit

    About 10 hours of review of your AWS account, findings in 2 business days. The report is yours either way.

    See pricing